General Terms and Conditions

1. General Introduction, definitions and stipulations


ViaBet may update, amend, edit and supplement the ViaBet Rules at any time. Any substantial amendment to the ViaBet Rules shall be notified in advance by ViaBet to the Account Holder, before coming into effect and will require your consent. If you do not agree with the amendment(s) to the ViaBet rules, you will not be permitted to continue using the Services.

All references in the ViaBet Rules to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa.


1.1 An “Account Holder” is an individual having a contractual relationship with ViaBet by creating a ViaBet Account on the Website.


1.2 A “VIA Bet Account” is an account held by an Account Holder, for bona fide transactions, with a strict aim to establish a normal commercial relationship with ViaBet and with the strict purpose of conducting betting and other gaming and gambling transactions.


1.3 The “Contract” is the contractual relationship between ViaBet and an Account Holder and shall be constituted under and governed by the ViaBet Rules, i.e. the “Terms and Conditions”.


1.4 The “Website” is the internet gateway accessible through the internet address ViaBet where all current and relevant information regarding ViaBet operations is published, and through which the Services are provided to the Account Holders.


1.5 The “Services” are the gaming and betting offers provided by ViaBet to the Account Holder through the Website.


1.6 A “Card” refers to all types of cards with a function of “payment”, “charge”, “debit”, “credit”, “virtual” and/or similar.


1.7 A “Payment Solution Provider” is an intermediary acting as a payment agent for various different payment methods.


1.8 A “Financial Institution” is a bank and/or other institution regulated by an applicable domestic financial services Act or similar.


1.9 Force Majeure” refers to any occurrence or condition beyond one’s reasonable control which leads to a delay or default in the performance of the affected party’s contractual obligation and shall, for the purposes of the ViaBet Rules, include Acts of God, government restrictions (including the denial or cancellation of any necessary license where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.


1.10 Client Application” shall mean the web browser application opened by the Account Holder in order to use the Services.


1.11 Software” shall mean all software used by ViaBet to offer and/or operate the Services and/or run the Client Application.


1.12 A “Prize” is an amount, a bonus or a reward that can be won by the Account Holder.


1.13 An “Inactive Account” is a ViaBet Account which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months.


1.14 All trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies (collectively the “Intellectual Assets”) found on the Website, the Client Application and the material contained therein are the exclusive property of ViaBet's suppliers and partners. The Account Holder is not entitled to exploit or otherwise use any Intellectual Asset for whatever purpose, except for what is allowed by law.




2. Account Rules


2.1 Creation of a VIA Bet Account


2.1.1 An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player, an individual must register personally and submit an application for registration. The following information must be provided:


a. date of birth and provide valid identification showing that the player is over eighteen (18) years of age or the applicable legal age of majority as stipulated in the jurisdiction of your residence (identification documents which must be submitted include: copy of a valid identity card, passport or driving license);


b. player’s first and last name;


c. player’s full residential address;


d. player’s valid email address; and


e. a username and a password


2.1.2 An individual applying to become an Account Holder warrants and represents not to be under the age of eighteen (18) years. Minors cannot register as a player and cannot hold a ViaBet Account. ViaBet reserves the right to request additional proof of age and perform additional checks in order to verify the information provided. A ViaBet Account may be suspended until satisfactory proof of age is provided.


2.1.3 An individual applying to become an Account Holder furthermore warrants and represents:


a. to be a physical person (a legal entity will not be accepted as an Account Holder);


b. not to be a resident of Afghanistan, Australia, Denmark, Estonia, Ethiopia, France and other French territories, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Philippines, Spain, Syria, Turkey, United States of America and other U.S. territories, or Yemen (please be aware of particular country exclusions for Casino – Games – Live Casino, Poker and Bingo); ViaBet reserves the right to block the access to ViaBet command to pay the winning to the players from the mentioned countries;


c. not to be a professional player in any sport, competition or league where ViaBet offers betting;


d. not to be restricted by limited legal capacity;


e. not to be acting on behalf of another party;


f. not to be classified as a compulsive problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players;


g. not to be depositing monies originating from criminal and/or other illegal activities;


h. not to be depositing monies through a Card which the Account Holder is not authorized to use and/or utilizing a Card in a jurisdiction in which betting and gaming are prohibited;


i. not to be conducting criminal activities whereby a ViaBet Account is directly or indirectly involved;


k. not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a gaming account, purchase or use services from ViaBet and/or otherwise participate in the games offered. It is the Account Holder’s responsibility to ensure his/her use of ViaBet's Website and Services is legal;


l. not to find the Website or the Services offensive, objectionable, unfair, nor indecent; and


m. to maintain his/her ViaBet Account details up-to-date in terms of the following: first and last name, country of residence, valid email address and phone number.


2.1.4 An individual applying for a ViaBet Account acknowledges and accepts:


a. all definitions and stipulations as stated under the ViaBet Rules;


b. the ViaBet Rules as currently published on the Website, as well as any possible future changes to the ViaBet Rules;


d. that the Contract is governed by: (i) the ViaBet Rules as published in English; (ii) any regulatory provisions or other decisions made from time to time by the Governing Authorities; and (iii) the Governing Law of the Place of the Contract.

Rules of acceptance of bets on sports events


2.2 The Organizer has a right to cancel any bonus, jackpot and/or any prize if the Organizer is confident the Player has implemented a system usage fraud. In this case the Organizer freezes the Player's special gaming account, and if there are any funds, makes a refund to the payment system that was used by the Player to replenish the gaming account.

2.3. Arranged game

If the Organizer has sufficient facts to suspect the case of an arranged game, they can terminate the prize remunerations and make a re-payment of the already carried out payments to the Player's special gaming accounts. The mentioned suspicions can include data referring to sums and characteristics, as well as amounts

of all entry payments made via all the possible methods.



General rules


3. Betting rules


3.1 The betting company accepts bets on the outcome of sporting and other events with a deliberately unknown result, including the use of telecommunication networks.


3..2 Every time downloading the client’s application, regardless of the use of the media resource (via Internet or mobile services), by opening an account and using an existing account, betting or participating in any games, taking any prize, the client confirms his agreement with the current version of the Rules and the obligation to act in accordance with these Rules.
Anytime a user downloads the client, registers an account, uses an existing account, bets on any games, takes any winnings, etc., this signifies the User’s agreement and obligation to act in accordance with the current rules.


3.3 ViaBet has the right to make any changes and additions to the rules set forth herein, the provisions and procedures of payments without an individual prior written notice. Users are notified about this with appropriate announcements. The conditions of previously staked (placed) bets remain unchanged, and bets which are accepted are subject to the posted rules at the time of acceptance.


3.4 ViaBet reserves the right to refuse service to any person without disclosing the reason(s).


4. Policy of site use


4.1 ViaBet does not bear any responsibility for any losses or damages claimed as resulting from the use of this site or from its content. This provision equally applies to the use or misuse of the content of the site by any person, inability to access the site or use it, to delay in functioning or transmission of data, failures in communication lines, any errors, misprints or omissions in the content of the site.


4.2 Loading photos and video from the website or its sub-sites is permitted only for private use. Publication, transmission or reproduction of this data for any other purpose is strictly prohibited.

4.3 ViaBet monitors traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).



5. Glossary


5.1 Basic terms accepted in this edition of the rules:

“Single” – a bet on a single event;

“Express” – this is a bet on the outcome of several different events simultaneously. When you place a bet on the outcome of two or more events (for example, two different football matches), you can unite them in “Express”. To win an express bet it is necessary for you to not have any failed predictions (losses) on any of the outcomes which are included in the Express. Loss on one of the outcomes of an express bet means loss throughout the entire bet. Winnings of the express bets is equal the product of the bet amount at the coefficients of played outcomes included in the express (if on one of the bets included in the express occurs a return, then the coefficient on it equals to 1).

“System” – a set of “express bets” of a particular set of events. Each combination of the system is calculated as a separate express bet. To win in the system it is sufficient that the indicated number of predictions of the total number be correct (it is defined by name, that is, for example, in the system “3 of 4″ it is necessary that 3 of the 4 predictions prove correct, for “5 of 7″ it is necessary properly to predict the outcome of the five events of 7 options, etc.). It must be taken into account that because of the fact that only a part of the total bet amount is specified on each of the express of the system bet (proportional to the number of options) then the winnings by such a system bet will be less than the possible general winnings by the express bet. In some cases, when not all outcomes are predicted, the amount of winnings may be less than the amount of the bet, but in contrast to express bets, a part of the amount will be offset on account of correctly predicted outcomes.

“Chain” – bet which is a combination of “single” bets including events independent from each other. The sum of single bet of chain‘s each event is equal to the sum of chain. The client is given a chance to determine independently the order of the bets included in the chain and stake only on the first event of the chain. Thus the concept of “chain account” is imported. After the tournament of each single bet included in the chain the sum of that account is calculated. Initially it is equal to the sum of the first bet.

If the sum on the chain account is less than its initial sum, the chain’s next event’s single bet is calculated by the account balance.

The procedure of chain’s calculation depends on the order of bets mentioned in the given ticket but not on time.

The sum which remains on the account after calculation of all bets in the chain is a subject to payment.

If the sum on the chain account reaches zero – the chain breaks and is considered to be lost.

“Handicap” – the advantage or the leeway of the entrant of competition, expressed in goals (points/) sets, etc., which is provided by the bookmaker office to the entrant with bets on it. The result of the event subject to the handicap is determined in this way: the handicap given to the entrant is added to the corresponding result shown by the entrant in the competition. If the results thus obtained are in favor of the elected entrant, he is considered as a winner, and the bets on his win subject to the handicap win. Payments are carried out with the coefficient of winnings indicated in the description of bets. If the result is in favor of the opponent – the bets are lost. If the result subject to the handicap is a draw, then the coefficient of winnings under such a result will be equal to 1 (return of the bet);

For example:

Team 1 Team 2 Handicap 1 Coef. 1 Handicap 2 Coef.2

Inter Cagliari -1.5 2.25 +1.5 1.9

1) Suppose you want to bet upon the win of Cagliari subject to handicap. The handicap betting on Cagliari (Handicap 2) is equal to “+1.5″. To win with the bet on the handicap “+1.5″ it is necessary that Cagliari will not lose by more than 1 goal, as handicap +1.5 will be added to goals from Cagliari. Let us analyze all the options:

* A) Cagliari won or the teams drew or Cagliari lost by the difference of 1 goal. For example, the final score is 2-1. Taking into account the handicap (+1.5) the result 2:2.5 in favor of Cagliari (the handicap of Inter when determining the result on the rates at Cagliari is not taken into account). The bets win.

* B) Cagliari lost by more than 1 goal difference. For example, the final score is 2-0. Taking into account the handicap (+1.5) the result is 2:1.5 in favor of Inter. In this case, the rates on winning of Cagliari taking into account the handicap (+1.5) lose.

2) Similarly, the following variants are possible when betting on a win for Inter taking into account the handicap “-1.5″:

* a) Inter won having the advantage of two or more goals. For example, the final score is 3-0. Taking into account the handicap (- 1.5) the result is 1.5:0 in favor of Inter. The bets win.

* b) Inter won having the advantage of 1 goal, teams drew or Cagliari won. For example, the final score is 2-1. Taking into account the handicap -1.5, the result of the bets on Inter at handicap (-1.5) gives 0.5:1, in favor of Cagliari. In this case, the bets on Inter with the handicap -1.5 lose.

Double bet of handicap is offered (Asian handicap). Bet on victory or total taking into account the handicap, which is the multiple of 0.25 (but not of 0.5). Such bets are calculated as 2 bets with the half of sum: with the same odd and “common handicaps” and “common totals” multiple of 0.5’s near-by common value. In case when the Asian handicap is included in parlay or system, it is calculated with that odd which would be in case of single bet. In case of winning of two common bets, the bet’s odd “O” is taken into account in the calculations. If one common bet is won and the other is a subject to refund, during the calculation is taken the odd (“O”+1)/2. If both common bets are lost, the whole bet considered lost.

Event’s participantHandicap’s double bet (Asian handicap)Odd
Real-0.25 (0, -0.5)2.0
Barcelona+0.25 (0, +0.5)1.8

In case 200 euro stake is made on “Real” and “Real” won: two common bets with the half of sum won and the winning is equal to 100*2.0 + 100*2.0 = 400 euros.
The match was over in drawn: one common bet with the half of sum lost, and the other won with the odd “1″ and the winning is equal to 100*0.0 + 100*1.0 = 100 euros. “Real” lost: two common bets with the half of sum lost and the winning is equal to 100*0.0 + 100*0.0 = 0 euro.
In case 200 euros stake is made on “Barcelona” and
”Barcelona” won: two common bets with the half of sum won and the winning is equal to 100*1.8 + 100*1.8 = 360 euros. The match was over in draw: one common bet with the half of sum lost, and the other won with the odd “1″ and the winning is equal to 100*1.8 + 100*1.0 = 280 euros. “Barcelona” lost: two common bets with the half of sum lost and the winning is equal to 100*0.0 + 100*0.0 = 0 euro.

“Total” – the number of goals, pucks, points or the games, scored (thrown, gained or played) by an entrant or entrants of events.

For example:

Suppose the total of the soccer game is set (the amount of goals scored) equal to “4″, and a wagering is offered on the total at two outcomes: more or less of the given total.

If the match is scored with a total of less than 4 goals (0-0, 1-0, 0-1, 1-1, etc.), bets lower than “4″ win.

If the match is scored with a total of more than 4 goals (4-1, 4-2, 3-2, etc.), bets lower than “4″ lose and bets more than “4″ win.

If the match is scored with a total of exactly 4 goals (3-1, 4-0, 2-2, 1-3, 0-4), all bets on more than “4″ and less than “4″ will be refunded.


6. Policy of Bets


6.1 The values of the parameters (including handicaps, totals) and coefficients of the events specified in the line of the current day may change after any bet, but conditions before bets are the same, except in cases of technical and obvious mistakes in the line.


6.2 As an amount of bet only the amount confirmed and registered by the company is accepted.


6.3 The User is the only person who is responsible for the bet. Once a bet is made and its acceptance is confirmed, it cannot be changed or canceled by the User. ViaBet does not provide any guarantees with respect to the “lost” or “double” bets made by customers. Please carefully check all the bets you have made.


6.4 Loss of your password cannot be a reason for the withdrawal rates or cancellation of the request for payment of winnings.


6.5 A bet is accepted as soon as it is confirmed by the company. All accepted bets are displayed in the “Bet History”. In some cases there may be a delay until a bet is listed in your history. In case of any dispute the time when the bet was registered in the system of the company is considered to be its true submission time. If the User did not receive any notification about the acceptance of bet, the rate is still considered to be accepted if it is displayed in the “Bet History.”


6.6 Failures of communication or other technical failures in customer communications are not a reason for the cancellation of a bet if the bet has been registered in the server.



7. Displaying Data


7.1 The Company is not responsible for the accuracy, completeness and timeliness of the proposed information services, including data on the events of Live and mailing services.


7.2 ViaBet makes every effort to make the information on Live events (such as results, the time of a game and the statistics of teams /players) be correct. However, this information is displayed only for informational purposes. ViaBet is not responsible in case of any errors in this data.


7.3 ViaBet is not responsible and does not accept any claims regarding the accuracy of the translation from foreign languages of team names and the names of the players.


7.4 If in the indicated event/match more than one member with the same surname is present and during bet acceptance the full name of the athlete or other features identifying them uniquely have not been indicated, all bets are refundable.


7.5 If in the name of the match or in the name of the position one or more entrants are indicated in the line incorrectly (except for errors in translation), that is if the other team/entrant of represented tournament is indicated instead of the necessary one, all the bets on that event are recognized as invalid and a return is made. Only ViaBet has the right to determine the events belonging to this category.


7.6 In cases when the specific details of the team such as a particular age group (for example 18 years/to 21 years/youth teams), gender (women) or the status of the team (reserve) are not indicated in the line resulting in the marking of the other team in the line instead of the declared one, all bets on this match are refundable. In other cases when incomplete name or possible grammar errors are indicated in the line, all bets remain in force. If the gender of teams is not indicated in the line, it is considered that the gender of teams is male. In case women’s teams are participating in a match it is necessary to have a detailed indication about it in the line otherwise bets on this match are a subject to return.


7.7 Date and time indicated in the line are the date and time of discontinuation of betsˈ acceptance on the event (except for Live events) and do not necessarily coincide with the date and time of the actual start of the event. The actual time of the event while counting the bets is considered as the time of the start of the event, which is determined based on the official documents of the organization conducting the competition, as well as the data of ViaBet.


7.8 If the place of conducting a meeting is not indicated in the line, in the list of events the host of the field is indicated firstly, except for competitions of American types of sports. All the information contained in the “cap” to a particular sport, carries an ancillary character. Possible errors in the given information are not a ground for the return of bets.


7.9 On acceptance of bets for Live Events there is a set delay, the value of which may vary depending on the sport, market, and other features, and it is determined exclusively by ViaBet for security and protection from subsequent bets.


7.10 For clients convenience, taking into account the specificity of Live Events in which coefficients change very often a client can choose one of the following options: to “Accept all changes in the coefficients”, “Accept only marked-up bets” or “Do not accept bets if the coefficients change,” which determines respectively whether the bet is accepted if during the time of its arrangement the coefficient changed, at any changes of it, or just in the case when the changed bet exceeds the estimated coefficient of the bet of the client.


7.11 Incorrectly indicated date of the conducted match is not a ground for cancellation of the bet.


7.12 If the match began from the moment at which it was previously interrupted, and in the line that was not stipulated, the bets are refundable.